FAQ's

Frequently Asked Questions (FAQs)

Welcome to Droplit’s FAQ section! Here you’ll find answers to some of the most common questions about our store, orders, shipping, and more.

1. What is Droplit?

Droplit is an online store offering a wide variety of products at affordable prices. We focus on delivering quality, convenience, and a smooth shopping experience for all our customers.

2. How can I place an order?

Placing an order is simple:

  1. Browse our store and choose the items you want.

  2. Click “Add to Cart”.

  3. When you're ready, go to your cart and click “Checkout”.

  4. Fill in your shipping and payment details, then confirm your order.

3. What payment methods do you accept?

We accept all major payment methods, including:

  • Credit/Debit Cards (Visa, Mastercard, etc.)

  • PayPal

  • UPI and Net Banking (where available)

We ensure secure payment processing to protect your information.

4. How long will it take to receive my order?

Shipping times vary depending on your location and the product you order.

  • Processing Time: 1-3 business days

  • Delivery Time: 5-12 business days (on average)

You’ll receive a tracking number once your order is shipped.

5. How can I track my order?

Once your order is shipped, you'll receive an email with a tracking link. You can also contact us at push55163@gmail.com for updates.

6. Do you offer international shipping?

Currently, we ship to selected countries. Please check the shipping options during checkout to see if we deliver to your location.

7. What if I receive a damaged or wrong item?

We’re truly sorry if that happens! Please contact us within 7 days of delivery with your order number and photos of the issue. We’ll offer a replacement or refund depending on the situation.

8. Can I cancel or modify my order?

Orders can only be modified or cancelled within the first 12 hours of placing them. After that, they are processed and sent out for delivery.

9. Do you offer refunds or returns?

Yes, we do! If you're not satisfied with your purchase, we offer a 7-day return policy from the date of delivery (conditions apply). Items must be unused and in original packaging.

10. How can I contact Droplit?

For any inquiries, support, or feedback, please reach out to us at:
📧 push55163@gmail.com